#3939 KPLUS Safe Browsing Reports not showing data
Rejected, last edited by Jarvis last edited by Jarvis
Go to TimeLine and click over a Safe Browsing detection entry.
Safe Browsing Reports window opens, no entries data, remains loading...
Safe Browsing Reports shows detections data.
Operating system: Win 10, x64
System: AMD Athlon II X3 450 3,2 Ghz + 10 GB RAM + 2 SSDs: Samsumg Pro + Crucial MX300
Product Version: 18.104.22.168
Product Logs: https://cloud.qainfo.ru/s/nqzdCuLrcSk32VW
Yes, I already confirmed bug fixed in my previous post/build... but the other bug (I've already created a separated thread report) is still there -> selecting TimeLine -> Anti-Banner takes you to System Audit Section (and not to Anti-Banner Section) in Reports still there in this new Beta...
I'm checking the issues with the new build RC, I will let pass 2 or 3 days and try to reproduce the issue...
And the other bug: selecting TimeLine -> Anti-Banner takes you to System Audit Section in Reports bug still there in this new RC...
@harlan4096. thank you!
developers found problem in your build, but it was already fixed in 22.214.171.1247 with another bug, So your bug will be closed as duplicate.
Do You mean to upload/attach that file?
developers asks again: files from C:\ProgramData\Kaspersky Lab\AVP21.5\Data\reports.db*
can you get them from this run ("Ok, here You are the new traces...") ?
@harlan4096, thank you. I've reopened the bug
Ok, here You are the new traces, also this time I recorded a video reproducing the issue in real-time, trying some malware URLs taken from KOTIP
I also found a new issue with Time Line / Reports: when You click in Time Line -> Anti-Banner, the Reports window section opened is not Anti-Banner but System Audit section, expected result -> Reports Anti-Banner section opens (check in video link below).
Video link: https://mega.nz/file/88BAAZTB#1_m0KKA6h2T75PoulWXN-91uxqrZlnKNGTWIV-DvpDo
This time worked fine: https://imgur.com/a/2sBkIHK
Before the test, I cleared K. reports so don't know what was the cause last time I did not get any Reports...
1.- Enabled traces
2.- Restarted the system
3.- Tried a pair of malicious URLs in Mozilla FireFox
4.- Went to TimeLine and got the red report of detections
5.- Clicked over it and Reports window of module Safe Browsing (old Web Anti-Virus) was opened, and this time the detections are there
I will continue testing to check if I will get again the issue, thanks!!!!!!!
can you please reproduce it:
- with traces from product start (restart Kaspersky or PC before reproduction)
- report files from C:\ProgramData\Kaspersky Lab\AVP21.5\Data\reports.db*
- please give more detailed scenario, where have you got these safe browser warnings?