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KPLUS Safe Browsing Reports not showing data

Scheduled Pinned Locked Moved GUI/Help
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote on last edited by harlan4096
    #5

    Ok, here You are the new traces, also this time I recorded a video reproducing the issue in real-time, trying some malware URLs taken from KOTIP

    I also found a new issue with Time Line / Reports: when You click in Time Line -> Anti-Banner, the Reports window section opened is not Anti-Banner but System Audit section, expected result -> Reports Anti-Banner section opens (check in video link below).

    Video link: https://mega.nz/file/88BAAZTB#1_m0KKA6h2T75PoulWXN-91uxqrZlnKNGTWIV-DvpDo

    Traces: https://cloud.qainfo.ru/s/BfIkrlIt5D3iNma

    S1 (Desktop MELPOMENIA): KES14.0.0.504 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 12.12.0.522 + W11 IoT Enterprise LTSC 24H2

    D 1 Reply Last reply
    1
    • harlan4096H harlan4096

      Ok, here You are the new traces, also this time I recorded a video reproducing the issue in real-time, trying some malware URLs taken from KOTIP

      I also found a new issue with Time Line / Reports: when You click in Time Line -> Anti-Banner, the Reports window section opened is not Anti-Banner but System Audit section, expected result -> Reports Anti-Banner section opens (check in video link below).

      Video link: https://mega.nz/file/88BAAZTB#1_m0KKA6h2T75PoulWXN-91uxqrZlnKNGTWIV-DvpDo

      Traces: https://cloud.qainfo.ru/s/BfIkrlIt5D3iNma

      D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #6

      @harlan4096, thank you. I've reopened the bug

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      • harlan4096H Offline
        harlan4096H Offline
        harlan4096
        βTester
        wrote on last edited by
        #7

        Great, many thanks!

        S1 (Desktop MELPOMENIA): KES14.0.0.504 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 12.12.0.522 + W11 IoT Enterprise LTSC 24H2

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        • harlan4096H harlan4096

          Great, many thanks!

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #8

          @harlan4096

          developers asks again:  files from C:\ProgramData\Kaspersky Lab\AVP21.5\Data\reports.db* 

          can you get them from this run ("Ok, here You are the new traces...") ?

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          • harlan4096H Offline
            harlan4096H Offline
            harlan4096
            βTester
            wrote on last edited by harlan4096
            #9

            Do You mean to upload/attach that file?

            https://cloud.qainfo.ru/s/VbAlIj1X7YXEUyn

            S1 (Desktop MELPOMENIA): KES14.0.0.504 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 12.12.0.522 + W11 IoT Enterprise LTSC 24H2

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            • harlan4096H harlan4096

              Do You mean to upload/attach that file?

              https://cloud.qainfo.ru/s/VbAlIj1X7YXEUyn

              D Offline
              D Offline
              Dmitriy.Pisarets
              Kaspersky Lab
              wrote on last edited by
              #10

              @harlan4096. thank you!  

              developers found problem in your build, but it was already fixed in 21.5.7.267 with another bug, So your bug will be closed as duplicate. 

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              • harlan4096H Offline
                harlan4096H Offline
                harlan4096
                βTester
                wrote on last edited by harlan4096
                #11

                I'm checking the issues with the new build RC, I will let pass 2 or 3 days and try to reproduce the issue...

                And the other bug: selecting TimeLine -> Anti-Banner takes you to System Audit Section in Reports bug still there in this new RC...

                S1 (Desktop MELPOMENIA): KES14.0.0.504 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 12.12.0.522 + W11 IoT Enterprise LTSC 24H2

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                • harlan4096H Offline
                  harlan4096H Offline
                  harlan4096
                  βTester
                  wrote on last edited by
                  #12

                  This issue seems to be fixed in the previous RC and the current Beta, but the other bug: selecting TimeLine -> Anti-Banner takes you to System Audit Section (and not to Anti-Banner Section) in Reports still there in this new Beta...

                  S1 (Desktop MELPOMENIA): KES14.0.0.504 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 12.12.0.522 + W11 IoT Enterprise LTSC 24H2

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                  • JarvisJ Offline
                    JarvisJ Offline
                    Jarvis
                    wrote on last edited by
                    #13

                    Cannot Reproduce

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                    • harlan4096H Offline
                      harlan4096H Offline
                      harlan4096
                      βTester
                      wrote on last edited by
                      #14

                      Yes, I already confirmed bug fixed in my previous post/build... but the other bug (I've already created a separated thread report) is still there -> selecting TimeLine -> Anti-Banner takes you to System Audit Section (and not to Anti-Banner Section) in Reports still there in this new Beta...

                      S1 (Desktop MELPOMENIA): KES14.0.0.504 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 12.12.0.522 + W11 IoT Enterprise LTSC 24H2

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