Skip to content
kaspersky beta
  • Register

  • Login

  • Categories
  • KForum
  • KClub
  • kaspersky
  1. Home
  2. Kaspersky Beta Testing – English User Community
  3. Kaspersky Home Products
  4. Kaspersky
  5. Archive
  6. 2021 MR5
  7. GUI/Help
  8. KPLUS Safe Browsing Reports not showing data

KPLUS Safe Browsing Reports not showing data

Scheduled Pinned Locked Moved GUI/Help
14 Posts 3 Posters 5.6k Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • harlan4096H Online
    harlan4096H Online
    harlan4096
    βTester
    wrote on last edited by
    #4

    After a few days, the issue is here again, I can access to all the other data in Reports except Safe Browsing.  Reports for Safe Browsing appear fully empty (and I did not clear Reports).  Will collect traces again.

    S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

    1 Reply Last reply
    1
    • harlan4096H Online
      harlan4096H Online
      harlan4096
      βTester
      wrote on last edited by harlan4096
      #5

      Ok, here You are the new traces, also this time I recorded a video reproducing the issue in real-time, trying some malware URLs taken from KOTIP

      I also found a new issue with Time Line / Reports: when You click in Time Line -> Anti-Banner, the Reports window section opened is not Anti-Banner but System Audit section, expected result -> Reports Anti-Banner section opens (check in video link below).

      Video link: https://mega.nz/file/88BAAZTB#1_m0KKA6h2T75PoulWXN-91uxqrZlnKNGTWIV-DvpDo

      Traces: https://cloud.qainfo.ru/s/BfIkrlIt5D3iNma

      S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

      D 1 Reply Last reply
      1
      • harlan4096H harlan4096

        Ok, here You are the new traces, also this time I recorded a video reproducing the issue in real-time, trying some malware URLs taken from KOTIP

        I also found a new issue with Time Line / Reports: when You click in Time Line -> Anti-Banner, the Reports window section opened is not Anti-Banner but System Audit section, expected result -> Reports Anti-Banner section opens (check in video link below).

        Video link: https://mega.nz/file/88BAAZTB#1_m0KKA6h2T75PoulWXN-91uxqrZlnKNGTWIV-DvpDo

        Traces: https://cloud.qainfo.ru/s/BfIkrlIt5D3iNma

        D Offline
        D Offline
        Dmitriy.Pisarets
        Kaspersky Lab
        wrote on last edited by
        #6

        @harlan4096, thank you. I've reopened the bug

        1 Reply Last reply
        0
        • harlan4096H Online
          harlan4096H Online
          harlan4096
          βTester
          wrote on last edited by
          #7

          Great, many thanks!

          S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

          D 1 Reply Last reply
          0
          • harlan4096H harlan4096

            Great, many thanks!

            D Offline
            D Offline
            Dmitriy.Pisarets
            Kaspersky Lab
            wrote on last edited by
            #8

            @harlan4096

            developers asks again:  files from C:\ProgramData\Kaspersky Lab\AVP21.5\Data\reports.db* 

            can you get them from this run ("Ok, here You are the new traces...") ?

            1 Reply Last reply
            0
            • harlan4096H Online
              harlan4096H Online
              harlan4096
              βTester
              wrote on last edited by harlan4096
              #9

              Do You mean to upload/attach that file?

              https://cloud.qainfo.ru/s/VbAlIj1X7YXEUyn

              S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

              D 1 Reply Last reply
              0
              • harlan4096H harlan4096

                Do You mean to upload/attach that file?

                https://cloud.qainfo.ru/s/VbAlIj1X7YXEUyn

                D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #10

                @harlan4096. thank you!  

                developers found problem in your build, but it was already fixed in 21.5.7.267 with another bug, So your bug will be closed as duplicate. 

                1 Reply Last reply
                0
                • harlan4096H Online
                  harlan4096H Online
                  harlan4096
                  βTester
                  wrote on last edited by harlan4096
                  #11

                  I'm checking the issues with the new build RC, I will let pass 2 or 3 days and try to reproduce the issue...

                  And the other bug: selecting TimeLine -> Anti-Banner takes you to System Audit Section in Reports bug still there in this new RC...

                  S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

                  1 Reply Last reply
                  0
                  • harlan4096H Online
                    harlan4096H Online
                    harlan4096
                    βTester
                    wrote on last edited by
                    #12

                    This issue seems to be fixed in the previous RC and the current Beta, but the other bug: selecting TimeLine -> Anti-Banner takes you to System Audit Section (and not to Anti-Banner Section) in Reports still there in this new Beta...

                    S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

                    1 Reply Last reply
                    0
                    • JarvisJ Offline
                      JarvisJ Offline
                      Jarvis
                      wrote on last edited by
                      #13

                      Cannot Reproduce

                      1 Reply Last reply
                      0
                      • harlan4096H Online
                        harlan4096H Online
                        harlan4096
                        βTester
                        wrote on last edited by
                        #14

                        Yes, I already confirmed bug fixed in my previous post/build... but the other bug (I've already created a separated thread report) is still there -> selecting TimeLine -> Anti-Banner takes you to System Audit Section (and not to Anti-Banner Section) in Reports still there in this new Beta...

                        S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

                        1 Reply Last reply
                        0

                        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                        With your input, this post could be even better 💗

                        Register Login
                        Reply
                        • Reply as topic
                        Log in to reply
                        • Oldest to Newest
                        • Newest to Oldest
                        • Most Votes


                        © 2026 АО «Лаборатория Касперского»

                        • First post
                          Last post
                        0
                        • Categories
                        • KForum
                        • KClub
                        • kaspersky