#3939 KPLUS Safe Browsing Reports not showing data
Rejected, last edited by Jarvis last edited by Jarvis
Go to TimeLine and click over a Safe Browsing detection entry.
Safe Browsing Reports window opens, no entries data, remains loading...
Safe Browsing Reports shows detections data.
Operating system: Win 10, x64
System: AMD Athlon II X3 450 3,2 Ghz + 10 GB RAM + 2 SSDs: Samsumg Pro + Crucial MX300
Product Version: 188.8.131.52
Product Logs: https://cloud.qainfo.ru/s/nqzdCuLrcSk32VW
can you please reproduce it:
- with traces from product start (restart Kaspersky or PC before reproduction)
- report files from C:\ProgramData\Kaspersky Lab\AVP21.5\Data\reports.db*
- please give more detailed scenario, where have you got these safe browser warnings?
This time worked fine: https://imgur.com/a/2sBkIHK
Before the test, I cleared K. reports so don't know what was the cause last time I did not get any Reports...
1.- Enabled traces
2.- Restarted the system
3.- Tried a pair of malicious URLs in Mozilla FireFox
4.- Went to TimeLine and got the red report of detections
5.- Clicked over it and Reports window of module Safe Browsing (old Web Anti-Virus) was opened, and this time the detections are there
I will continue testing to check if I will get again the issue, thanks!!!!!!!
Ok, here You are the new traces, also this time I recorded a video reproducing the issue in real-time, trying some malware URLs taken from KOTIP
I also found a new issue with Time Line / Reports: when You click in Time Line -> Anti-Banner, the Reports window section opened is not Anti-Banner but System Audit section, expected result -> Reports Anti-Banner section opens (check in video link below).
I'm checking the issues with the new build RC, I will let pass 2 or 3 days and try to reproduce the issue...
And the other bug: selecting TimeLine -> Anti-Banner takes you to System Audit Section in Reports bug still there in this new RC...
Yes, I already confirmed bug fixed in my previous post/build... but the other bug (I've already created a separated thread report) is still there -> selecting TimeLine -> Anti-Banner takes you to System Audit Section (and not to Anti-Banner Section) in Reports still there in this new Beta...