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  8. Windows 11 Security - Turn on virus protection warning

Windows 11 Security - Turn on virus protection warning

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  • N Offline
    N Offline
    nicolajit
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span></span>Running Windows 11, after turning on the computer windows with make a popup to turn on virus protection</p>
    <p></p>
    <p><strong>Actual result:</strong></p>
    <p><span></span>Popup from windows to turn on virus protection, going into the Virus & threat protection settings of windows shows that Kaspersky Endpoint Security for Windows is turned on and there are no warnings.</p>
    <p><span></span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>No popup</p>
    <p></p>
    <p><strong>Note:</strong></p>
    <p>My best guess is that the windows security internal checklist are getting run through before Kaspersky starts so windows thinks it is unprotected.</p>
    <p></p>
    <p>* Windows 11 can't be picked in the System Settings of this page yet.</p>

    r3L4xR 1 Reply Last reply
    0
    • N nicolajit

      <p><strong>Reproduction steps:</strong></p>
      <p><span></span>Running Windows 11, after turning on the computer windows with make a popup to turn on virus protection</p>
      <p></p>
      <p><strong>Actual result:</strong></p>
      <p><span></span>Popup from windows to turn on virus protection, going into the Virus & threat protection settings of windows shows that Kaspersky Endpoint Security for Windows is turned on and there are no warnings.</p>
      <p><span></span></p>
      <p><strong>Expected Result:</strong></p>
      <p><span></span>No popup</p>
      <p></p>
      <p><strong>Note:</strong></p>
      <p>My best guess is that the windows security internal checklist are getting run through before Kaspersky starts so windows thinks it is unprotected.</p>
      <p></p>
      <p>* Windows 11 can't be picked in the System Settings of this page yet.</p>

      r3L4xR Offline
      r3L4xR Offline
      r3L4x
      Moderators
      wrote on last edited by
      #2

      <p>Please add trace files for this situation.</p>

      Win 11 22H2 | Kaspersky Plus 21.14

      1 Reply Last reply
      0
      • N Offline
        N Offline
        nicolajit
        wrote on last edited by
        #3

        <p>Just to add an image to show what i talk about, and please advice to how i would do tracefiles for this issue?</p>
        <p><img src="https://paste.pics/4d9da34612edad1bcc9178d28ccebc42" alt="" /></p>
        <p><img src="https://i2.paste.pics/4d9da34612edad1bcc9178d28ccebc42.png?trs=09d882f9b1f1868d87582ec6689d2af08921aba353f77e32c442556577f5c1fc" alt="" width="369" height="435" /></p>

        r3L4xR 1 Reply Last reply
        0
        • N nicolajit

          <p>Just to add an image to show what i talk about, and please advice to how i would do tracefiles for this issue?</p>
          <p><img src="https://paste.pics/4d9da34612edad1bcc9178d28ccebc42" alt="" /></p>
          <p><img src="https://i2.paste.pics/4d9da34612edad1bcc9178d28ccebc42.png?trs=09d882f9b1f1868d87582ec6689d2af08921aba353f77e32c442556577f5c1fc" alt="" width="369" height="435" /></p>

          r3L4xR Offline
          r3L4xR Offline
          r3L4x
          Moderators
          wrote on last edited by
          #4

          <p>@nicolajit</p>
          <p>Hello!</p>
          <p>Look at this article -> <a href="http://wiki.qainfo.ru/en/informations#trace-logs" target="_blank" rel="noopener">http://wiki.qainfo.ru/en/informations#trace-logs</a></p>
          <p>So you actually have to enable trace files (or just make sure its already enabled), reboot your PC and reproduce the problem, disable the trace files writing, collect them and upload to any filehoster (google drive for example).</p>

          Win 11 22H2 | Kaspersky Plus 21.14

          N 1 Reply Last reply
          0
          • r3L4xR r3L4x

            <p>@nicolajit</p>
            <p>Hello!</p>
            <p>Look at this article -> <a href="http://wiki.qainfo.ru/en/informations#trace-logs" target="_blank" rel="noopener">http://wiki.qainfo.ru/en/informations#trace-logs</a></p>
            <p>So you actually have to enable trace files (or just make sure its already enabled), reboot your PC and reproduce the problem, disable the trace files writing, collect them and upload to any filehoster (google drive for example).</p>

            N Offline
            N Offline
            nicolajit
            wrote on last edited by
            #5

            <p>@r3l4x said in <a href="/post/14309" target="_blank" rel="noopener">Windows 11 Security - Turn on virus protection warning</a>:</p>
            <blockquote>
            <p>@nicolajit</p>
            <p>Hello!</p>
            <p>Look at this article -> <a href="http://wiki.qainfo.ru/en/informations#trace-logs" target="_blank" rel="noopener">http://wiki.qainfo.ru/en/informations#trace-logs</a></p>
            <p>So you actually have to enable trace files (or just make sure its already enabled), reboot your PC and reproduce the problem, disable the trace files writing, collect them and upload to any filehoster (google drive for example).</p>
            </blockquote>
            <p>I have sent you the link for tracefiles in private, will you hand them off to the correct person.</p>

            r3L4xR 1 Reply Last reply
            1
            • N nicolajit

              <p>@r3l4x said in <a href="/post/14309" target="_blank" rel="noopener">Windows 11 Security - Turn on virus protection warning</a>:</p>
              <blockquote>
              <p>@nicolajit</p>
              <p>Hello!</p>
              <p>Look at this article -> <a href="http://wiki.qainfo.ru/en/informations#trace-logs" target="_blank" rel="noopener">http://wiki.qainfo.ru/en/informations#trace-logs</a></p>
              <p>So you actually have to enable trace files (or just make sure its already enabled), reboot your PC and reproduce the problem, disable the trace files writing, collect them and upload to any filehoster (google drive for example).</p>
              </blockquote>
              <p>I have sent you the link for tracefiles in private, will you hand them off to the correct person.</p>

              r3L4xR Offline
              r3L4xR Offline
              r3L4x
              Moderators
              wrote on last edited by
              #6

              <p>@nicolajit</p>
              <p>Thanks! And don't worry - those trace files dont contain any of your personal information, plus this thread (this report by you) is visiable only for KL team, moderators and testers (registered users).</p>

              Win 11 22H2 | Kaspersky Plus 21.14

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              • N Offline
                N Offline
                nicolajit
                wrote on last edited by
                #7

                <p>Issue dissapered in 11.7.0.658</p>

                r3L4xR 1 Reply Last reply
                0
                • N nicolajit

                  <p>Issue dissapered in 11.7.0.658</p>

                  r3L4xR Offline
                  r3L4xR Offline
                  r3L4x
                  Moderators
                  wrote on last edited by
                  #8

                  <p>@nicolajit</p>
                  <p>ok, thanks!</p>

                  Win 11 22H2 | Kaspersky Plus 21.14

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