#3620 Windows 11 Security - Turn on virus protection warning


  • Accepted

    , last edited by Jarvis

    Reproduction steps:

    Running Windows 11, after turning on the computer windows with make a popup to turn on virus protection

    Actual result:

    Popup from windows to turn on virus protection, going into the Virus & threat protection settings of windows shows that Kaspersky Endpoint Security for Windows is turned on and there are no warnings.

    Expected Result:

    No popup

    Note:

    My best guess is that the windows security internal checklist are getting run through before Kaspersky starts so windows thinks it is unprotected.

    * Windows 11 can't be picked in the System Settings of this page yet.

    System Settings

    Operating system: Win 10, x64

    System: Lenovo T490 Laptop

    Product: KES

    Product Version: 11.7.0.527

    Language: en-US

    Product Logs: https://itsecuritydk-my.sharepoint.com/:f:/g/personal/nicolaj_itsecurity_dk/EukaBaLcFeVJlnapcl2egD0Bonu0J_dBdTQ5ob7xeDWwaw?e=68fliE

  • Please add trace files for this situation.

  • Just to add an image to show what i talk about, and please advice to how i would do tracefiles for this issue?

  • @nicolajit

    Hello!

    Look at this article -> http://wiki.qainfo.ru/en/informations#trace-logs

    So you actually have to enable trace files (or just make sure its already enabled), reboot your PC and reproduce the problem, disable the trace files writing, collect them and upload to any filehoster (google drive for example).

  • @r3l4x said in Windows 11 Security \- Turn on virus protection warning:

    @nicolajit

    Hello!

    Look at this article -> http://wiki.qainfo.ru/en/informations#trace-logs

    So you actually have to enable trace files (or just make sure its already enabled), reboot your PC and reproduce the problem, disable the trace files writing, collect them and upload to any filehoster (google drive for example).

    I have sent you the link for tracefiles in private, will you hand them off to the correct person.

  • @nicolajit

    Thanks! And don't worry - those trace files dont contain any of your personal information, plus this thread (this report by you) is visiable only for KL team, moderators and testers (registered users).



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