#3591 unable to connect.


  • Rejected

    , last edited by Jarvis

    Reproduction steps:

    The trace is in the network disk.

    Actual result:

    unable to connect.

    Expected Result:

    Can be connected.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 10700k, Samsung 970 EVO Plus

    Product: KSEC

    Product Version: 21.4.18.527

    Language: zh-CN

    Product Logs: https://pan.huang1111.cn/s/OlbfL

  • Hello! Sorry for long reaction time =( Why should VPN work in China?
  • @huang1111

    Hello! As we know all the VPN products are forbidden for using in China. Could you confirm that?

  • @jarvis

    VPN used to be available, but the speed is relatively slow, and now it is completely unable to connect. If this is your intention, you can close this case.

  • @r3l4x

    It is not prohibited to use, China is cracking down on illegal VPN providers. Kaspersky China's technical support and Russia's connection is also achieved through VPN. There is no problem with using VPN, but the public sale of VPN will involve legal issues.

  • Got info from colleagues: is's not problem of beta build. I don't get any info about "should we support or not", but I know - we have no VPN servers in your region now, so if our app works with servers in USA or Europe - it may cause a speed limitation.


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