Skip to content
kaspersky beta

beta

  • Register

  • Login

  • Categories
  • KForum
  • KClub
  1. Home
  2. ENGLISH USER FORUM
  3. Home
  4. Kaspersky
  5. Archive
  6. 2021 MR4
  7. Crashes/Dumps/BSOD
  8. The GUI freezes.

The GUI freezes.

Scheduled Pinned Locked Moved Crashes/Dumps/BSOD
5 Posts 3 Posters 2.4k Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>unknown</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>freeze.</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>active</p>

    r3L4xR 1 Reply Last reply
    0
    • huang1111H huang1111

      <p><strong>Reproduction steps:</strong></p>
      <p><span>unknown</span></p>
      <p><strong>Actual result:</strong></p>
      <p><span>freeze.</span></p>
      <p><strong>Expected Result:</strong></p>
      <p><span></span>active</p>

      r3L4xR Offline
      r3L4xR Offline
      r3L4x
      Moderators
      wrote on last edited by
      #2

      <p>@huang1111</p>
      <p>If its possible please make a manual dump (using task manager or process hacker) while the GUI is freezing and upload it.</p>

      Win 11 22H2 | Kaspersky Plus 21.14

      huang1111H 1 Reply Last reply
      0
      • r3L4xR r3L4x

        <p>@huang1111</p>
        <p>If its possible please make a manual dump (using task manager or process hacker) while the GUI is freezing and upload it.</p>

        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        <p>@r3l4x</p>
        <p>I didn't perform any operations during the crash, so I couldn't reproduce it stably, but I opened the trace during the crash, I hope this can help them, because the program did not generate a dump at this time.</p>

        D 1 Reply Last reply
        1
        • huang1111H huang1111

          <p>@r3l4x</p>
          <p>I didn't perform any operations during the crash, so I couldn't reproduce it stably, but I opened the trace during the crash, I hope this can help them, because the program did not generate a dump at this time.</p>

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #4

          <p>@huang1111, hello! Have you met this problem on next (newest) builds? </p>

          huang1111H 1 Reply Last reply
          0
          • D Dmitriy.Pisarets

            <p>@huang1111, hello! Have you met this problem on next (newest) builds? </p>

            huang1111H Offline
            huang1111H Offline
            huang1111
            [2021] Diamond BT
            wrote on last edited by
            #5

            <p>@dmitriy-pisarets</p>
            <p>It hasn't appeared yet, and the GUI is smoother than the previous version.</p>

            1 Reply Last reply
            0
            Reply
            • Reply as topic
            Log in to reply
            • Oldest to Newest
            • Newest to Oldest
            • Most Votes


            • First post
              Last post
            0
            • Categories
            • KForum
            • KClub