#3352 Problem installing: Windows cannot verify the digital signature for this file.


  • Rejected

    Reproduction steps:

    Run the installer

    Actual result:

    Install failed.

    Windows Eventlog reports the following:

    The Kaspersky Anti-Virus NDIS 6 Filter service failed to start due to the following error: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    The KLwtp - WFP callout traffic inspector service failed to start due to the following error: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

    Expected Result:

    Install Success

    System Settings

    Operating system: Win 10, x64

    System: Lenovo T490 Laptop

    Product: KES

    Product Version: 11.7.0.234

    Language: en-US

    1. Please try to disable secure boot on your PC and check the problem.
    2. Upload the installation logs please, we need them to analyze the problem.
  • Waiting for info from the user.

  • Issue seems to be fixed in 11.7.0.326



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