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  8. After the download of the password manager is complete, an error text appears in the application.

After the download of the password manager is complete, an error text appears in the application.

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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>Download the password manager.</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>Text display "无法安装 Kaspersky Password Manager"</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>“下载完成。请在新窗口中完成安装。”</p>
    <p>“如果安装失败,请下载并安装Kaspersky Password Manager 手动”</p>

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! it seems more info needed. Can you reproduce and collect traces?
      on screenshot there is warning icon and text is "cannot be installed" (if i translated it right). Why do you think in this situation text should be "The download is complete. Please complete the installation in a new window."?

      huang1111H 1 Reply Last reply
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      • JarvisJ Jarvis

        Hello! it seems more info needed. Can you reproduce and collect traces?
        on screenshot there is warning icon and text is "cannot be installed" (if i translated it right). Why do you think in this situation text should be "The download is complete. Please complete the installation in a new window."?

        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        <p>@jarvis</p>
        <p>Video and trace.</p>
        <p>https://pan.huang1111.cn/s/D3QS4</p>

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