#3114 After some operations, the GUI will freeze.


  • Accepted

    , last edited by Jarvis

    Reproduction steps:

    The reproduced video and trace are placed in the network disk.

    First, click on the introduction symbol of "DOH function" in the network settings, then move the mouse wheel down until the window disappears, click on the outer area of the GUI, and then click on the inner area of the GUI, you will find that the application GUI freezes.

    Actual result:

    The GUI freezes.

    Expected Result:

    Does not freeze.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 10700k, Samsung 970 EVO Plus

    Product: KTS

    Product Version: 21.3.6.277

    Language: zh-CN

    Product Logs: https://pan.huang1111.cn/s/kb6fB

  • It seems OK in my side.

    https://cloud.qainfo.ru/s/rio3tnMXJPkfZQl

  • @wesly-zhang

    Hello,

    Please move the page down until you can't see the prompt box before proceeding to the next step.

    Like my video operation method.

  • I couldn't encounter this issue. Is this reproduce step correctly?

    https://cloud.qainfo.ru/s/nW70yULzMqEHOBc

  • @wesly-zhang

    Hello,

    You also need to place the mouse outside the GUI interface and click once, and then place the mouse inside the GUI interface and click once.

  • Yes, I reproduce the issue. It seems program lost focus on GUI. Program doesn't hang, When you get the focus back, It's OK.

    https://cloud.qainfo.ru/s/7S04TUfaGi5FvfN



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