#3111 Use the link to download the mobile phone password manager in the password manager, but there is no download after entering the page.


  • Accepted

    , last edited by Jarvis

    Reproduction steps:

    Click to download the mobile password manager-use the link to download.

    Actual result:

    Without any download, I visited "https://click.kaspersky.com/?hl=zh-Hans&pid=kpmwin&version=9.0.2.14151&hotfix=n&syst=Microsoft%20Windows%2010%2010.0.19042%20Build%2019042&link=download_kpm" automatically Jump back to "https://www.kaspersky.com.cn/home-security#installation", there is no place to download the password manager on this page.

    Expected Result:

    It can be downloaded normally.

    Take my iPhone as an example. I scanned the QR code above. The iPhone successfully jumped to the AppStore and asked me to click to download. However, I entered through the link and the iPhone did not make any jumps, and I did not find the downloading place.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 10700k, Samsung 970 EVO Plus

    Product: KTS

    Product Version: 21.3.6.277

    Language: zh-CN

    Product Logs: https://pan.huang1111.cn/s/Qy1sm

  • Hello! all links for android and IOS leads to our web site with links to android market and appstore
  • @jarvis

    Hello, I confirm that this problem does exist. When accessing this redirect link using an IP in China, you will be redirected to this link: https://www.kaspersky.com.cn/home-security#installation, I After using the VPN tool, accessing this link through an overseas IP will automatically redirect to the Kaspersky Password Manager website.

    Please check whether there is a password manager introduction interface in the new address after redirection.



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