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  8. Unable to uninstall the password manager.

Unable to uninstall the password manager.

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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>Uninstall the password manager through the normal uninstallation method.</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>Unable to uninstall.</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>Successfully uninstalled.</span></p>

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      If you can reproduce it, please collect traces:

      • procmon
      • use command "msiexec.exe /x "c:\1\kpm.msi" /qf /L*VX "c:\1\log.txt""
      huang1111H 1 Reply Last reply
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      • JarvisJ Jarvis

        If you can reproduce it, please collect traces:

        • procmon
        • use command "msiexec.exe /x "c:\1\kpm.msi" /qf /L*VX "c:\1\log.txt""
        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        <p>@jarvis</p>
        <p>Hello, I still ran into this problem, but what is strange is that after I executed the command to collect logs, the system prompts that it cannot be collected because the relevant path is not found, but the uninstaller starts automatically after that (after running the uninstaller It’s been 1 minute since I started to run the command, which is definitely not a normal phenomenon)</p>

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