#3026 Issues Safe Money + Mozilla FireFox
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Rejected
Reproduction steps:
No special steps, just trying to open my bank in Safe Money.
Actual result:
I get a warning that FF is already open and asks me to close it (this warning appear even being FF closed), if I click in close now then I get: Failed to run Protected Browser...
System Settings
Operating system: Win 10, x64
System: AMD Athlon II X3 450 3,2 Ghz + 8 GB RAM + 2 SSDs: Samsumg Pro + Crucial MX300
Product: KTS
Product Version: 21.3.4.202
Language: en-US
Product Logs: https://cloud.qainfo.ru/s/vJ27MxiOtAQAHUr
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@harlan4096 hello!
Can you please collect traces from system and product start?
and Procmon traces are needed too.
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I uninstalled the last current beta of KTS2021MR3 because I also started to get GUI crashes and getting so many dumps, became very unstable, already sent the dumps via the integrated sending system in the product...
But I can install again and try to reproduce the Safe Money problem again...
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I've reinstalled KTS2021 21.3.4.202 and now the issues is not reproducible, I can open Safe Money in FF, Chrome and Edge Chromium without issues...
Not getting GUI crashes for now, but only a few minutes since the new installation...
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@harlan4096 said in Issues Safe Money \+ Mozilla FireFox:
Not getting GUI crashes for now, but only a few minutes since the new installation...
I said that too soon, just got again a KTS main GUI crash
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