Application hang dump during KES vs. Malware
-
<p><strong>VMWare Worktation 15 Player:</strong></p>
<p><strong>Windows 10 Enterprise 2004</strong></p>
<p><strong>19041.508</strong></p>
<p><strong>KES 11.5.0.536</strong></p>
<p><strong>APPLICATION_HANG_c0000194_avp.exe!mainEECStartup</strong></p>
<p><strong>Reproduction steps:</strong></p>
<p><span>i set up KES vs Malware.</span></p>
<ol>
<li><span>I turned off file threat protection and HIPS.</span></li>
<li><span>i unpacked the malware and started all malware files</span></li>
<li><span>during that the running KES parts started to detect several of the malware.</span></li>
<li><span>The virtual system started to slow and hang here and there i think thats when the dump was created</span></li>
<li><span>then it suddenly was running normal again i finished starting all malware files</span></li>
<li><span>i did the recommended disinfection process.</span></li>
</ol>
<p><span></span></p>
<p><strong>Actual result:</strong></p>
<p><span>KES crashed and restarted and continued to process the malware it found</span></p>
<p><strong>Expected Result:</strong></p>
<p><span>no crash</span></p>
<p><span></span></p>
<p><span></span></p>
