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Kaspersky Beta

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  8. KES GUI freezes during settings change

KES GUI freezes during settings change

Scheduled Pinned Locked Moved Crashes/Dumps/BSOD
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  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    <p><strong>VMWare Worktation 15 Player:</strong></p>
    <p><strong>Windows 10 Pro 2004</strong></p>
    <p><strong>19041.508</strong></p>
    <p><strong>KES 11.5.0.491</strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <p><span>sometimes when i changed settings, file threat protection and device control in my case the gui can freeze. I had two cases where the gui froze and i could kill the process because it wasnt responding.</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>GUI froze setting changes where saved</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>setting changes where saved</span></p>
    <p><span></span></p>
    <p><span>second traces example: https://cloud.qainfo.ru/s/HbrA6NkrnJfdYFH</span></p>
    <div id="kpm-root"></div>

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

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    • D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #2

      <p>developers said, it's already fixed</p>

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      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        Duplicate

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