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  8. Unable to collect traces using support tools.

Unable to collect traces using support tools.

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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    No matter how to save, turn on any switch, there is no way to generate log file.

    Actual result:

    It cannot be collected normally.

    Expected Result:

    It can be collected normally.

    1 Reply Last reply
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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      lets wait for new builds. we have no problem in test lab to collect traces http://prntscr.com/u8gstp

      huang1111H 1 Reply Last reply
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      • JarvisJ Jarvis

        lets wait for new builds. we have no problem in test lab to collect traces http://prntscr.com/u8gstp

        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        @jarvis

        Now it works.

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