#2631 Unable to collect traces using support tools.

[huang1111]

Reproduction steps:

No matter how to save, turn on any switch, there is no way to generate log file.

Actual result:

It cannot be collected normally.

Expected Result:

It can be collected normally.

System Settings

Operating system: Win 10, x64

System: Intel Core i7 4790k, Western Digital 2T black disk

Product: KTS

Product Version: 21.2.7.373

Language: zh-CN

Product Logs: no need

[Jarvis]

lets wait for new builds. we have no problem in test lab to collect traces http://prntscr.com/u8gstp

[huang1111]

@Jarvis

@jarvis

Now it works.