#2502 dump during custom scan when clicking customscan settings
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Rejected
Real PC:
Windows 10 64-bit Version 2004
Build 19041.329
KTS 21.1.13.435
Reproduction steps:
i ran a custom scan of my testmalware folder.
when i switch to settings -> scans and click the custom scan setting the dump gets created.
Breakpoint dumps from reproduction of https://eap.kaspersky.com/topic/2460/dumps-crashes-while-playing-with-malware-on-external-drive included
Actual result:
dump was created, scan continued custom scan settings opened
Expected Result:
custom scan settings opened
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB
Product: KTS
Product Version: 21.1.13.435
Language: de-DE
Product Logs: https://cloud.qainfo.ru/s/A96aoY3wMdA0OHP
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@helios_07 said in dump during custom scan when clicking customscan settings:
Optimized steps of reproduction: restore settings to standard close KTS via right click on Kaspersky symbol -> close -> confirm restart KTS goto settings scan settings click on a scan setting like quick scan-> dump
Thx!
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there you go :) https://cloud.qainfo.ru/s/i48OV3P7aDb7fr6
Optimized steps of reproduction:
- restore settings to standard
- close KTS via right click on Kaspersky symbol -> close -> confirm
- restart KTS
- goto settings
- scan settings
- click on a scan setting like quick scan-> dump
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@helios_07.. Hi!
Can you reproduce it, but after you "restore settings" ? Developers say. build has fix for this dump, and it caused by settings.
