#2460 dumps +crashes while playing with malware on external drive
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Fixed
Real PC:
Windows 10 64-bit Version 2004
Build 19041.264
KTS 21.1.10.361
um:breakpoint_avrf_80000003_qscan.kdl.f0fdc2cdf0d1b6a10fda4fdbc3bec9ca_0!unknown
um:application_fault_avrf_edef9f2d_instrumental_services.dll!unknown
um:null_class_ptr_write_avrf_c0000005_ipm_service.dll!ekagetobjectfactory
Reproduction steps:
i loaded up a couple testmalware files turned programmcontroll an file-av back on scaned the folder with the malware (on my external harddrive).
KTS wanted to run a disinfect scan i chose run scan without reboot.
The disinfect block that blocks starting files was annoying so i turned off my external harddrive where the testmalware is located.
Thats when the dumps and crashes started.
Actual result:
KTS started to create dumps then crashed after turning off the external harddrive with the malware
Expected Result:
scan gets canceled due to missing file location.
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB
Product: KTS
Product Version: 21.1.10.361
Language: de-DE
Product Logs: https://cloud.qainfo.ru/s/SA0zpkA1w9unhq2
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Hi Dmitriy,
i only managed to reproduce the breakpoint dumps.
1.I unpacked the testmalware on my external harddrive
2. i ran a custom scan of the folder with the testmalware
3. while KTS is processing the malware i turned off my external harddrive
4. KTS immediately created the breakpoint dump once the again and crashed.
During that reproduction test i discovered another dump and had a klif caused Bluescreen, both i will report separately. I will keep looking into it, my reproduction was different so it made me curious.
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Hi! Developers asks for detailed steps of reproduction like^
1) deactivate protection
2) launched files (1, 2, 3)
3) turn on
and please send all your "couple testmalware files" in archive with password in private messages