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GUI Crash + Dump while changing FileAV settings

Scheduled Pinned Locked Moved Crashes/Dumps/BSOD
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    Opened FileAV Settings -> went to Scan files of Microsoft Office setting and got a crash...

    S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hi! traces are very helpful to analyze dump. please attach them as often as you can.

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      • harlan4096H Offline
        harlan4096H Offline
        harlan4096
        βTester
        wrote on last edited by
        #3

        Here You are a new dump + traces:

        https://cloud.qainfo.ru/s/zFvx7mmPIM4tJIz

        S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          Cannot Reproduce

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          • harlan4096H Offline
            harlan4096H Offline
            harlan4096
            βTester
            wrote on last edited by
            #5

            How come? I just reproduced again the same GUI crash! sending again the dumps via the integrated sending of the product...

            S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

            r3L4xR 1 Reply Last reply
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            • harlan4096H harlan4096

              How come? I just reproduced again the same GUI crash! sending again the dumps via the integrated sending of the product...

              r3L4xR Offline
              r3L4xR Offline
              r3L4x
              Moderators
              wrote on last edited by
              #6

              @harlan4096 the bug is fixed in dev builds. That's why. :-)

              Win 11 22H2 | Kaspersky Plus 21.14

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              • harlan4096H Offline
                harlan4096H Offline
                harlan4096
                βTester
                wrote on last edited by
                #7

                Thanks!

                S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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