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  8. Reconnect online chat in time communication with employee Alfa-Bank Belarus

Reconnect online chat in time communication with employee Alfa-Bank Belarus

Scheduled Pinned Locked Moved Traffic checking (AV: web/mail/IM, AS/AB/DNT/PC)
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  • Virus_900V Offline
    Virus_900V Offline
    Virus_900
    [2021] Gold BT
    wrote on last edited by Jarvis
    #1

    <p><strong><span>Windows 10 Pro Build 19041 EN All update</span><span> KTS 21.1.2.271 EN Google Chrome Version 81.0.4044.129 (Official Build) (64-bit)</span></strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li><span></span>Open <a href="http://www.alfabank.by" target="_blank" rel="noopener">www.alfabank.by</a>.</li>
    <li>Open chat with Technical Support</li>
    </ol>
    <p><strong>Actual result:</strong></p>
    <p><span></span>In time communication with employee chat reconnect.</p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>Chat works without reconnect.</p>

    KTS 21.2.16.590 with Patch B
    KVRT 20.0.4.0 Testing

    OS Windows 10 Pro (x64) 19041 EN All update
    CPU Intel Core 2 Duo E4500 2.20 GHz
    RAM 4GB DDR2 x2 Slots userd,
    SSD SPCC Solid State Disk 256 GB
    HDD Hitachi HDP725050GLA360 500 GB

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      hello!

      1. can you reproduce it?
      2. why do you think the problem was caused by our product ?
      1 Reply Last reply
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      • Virus_900V Offline
        Virus_900V Offline
        Virus_900
        [2021] Gold BT
        wrote on last edited by
        #3

        <p>@jarvis said in <a href="/post/9412" target="_blank" rel="noopener">Reconnect online chat in time communication with employee Alfa-Bank Belarus</a>:</p>
        <blockquote>why do you think the problem was caused by our product</blockquote>
        <ol>
        <li>Not reproduction.</li>
        <li>When works product going on then what i am description earlier. </li>
        </ol>

        KTS 21.2.16.590 with Patch B
        KVRT 20.0.4.0 Testing

        OS Windows 10 Pro (x64) 19041 EN All update
        CPU Intel Core 2 Duo E4500 2.20 GHz
        RAM 4GB DDR2 x2 Slots userd,
        SSD SPCC Solid State Disk 256 GB
        HDD Hitachi HDP725050GLA360 500 GB

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