#236 Saved report will be deleted by avp itself

Wesly.Zhang

Reproduction steps:

collect traces or dumps.
Support --> Support Tools --> Send report to Technical Support.
confirm uncheck Operation system information, check Data received for analysis.
Select Save report to your computer. I choose to save the report to the Desktop.
Wait for processing to the end.

Actual result:

You find the zip file was been created in Desktop. But Suddenly disappeared after the process of saving report finished.

Expected Result:

zip file should be created correctly, could not be delete.

Here is the screen record video: https://cloud.qainfo.ru/s/2clvRhfDRrxmrhA Access Password: Nw2m

Traces for access password: Wv28

Operating system: Win 7, x64

System: Any

Product: KIS

Product Version: 20.0.0.+

Language: en-US

Product Logs: https://cloud.qainfo.ru/s/BiI0iw4W8JZHrFj

Wesly.Zhang

Repeat submission of the same problem. Close