#2348 KTS20021MR1 remains asking to install Kaspersky Protection add-on (Mozilla)


  • Rejected

    , last edited by Jarvis

    Reproduction steps:

    No special steps, I have Mozilla FireFox 75 + already installed Kaspersky Protection add-on.

    Actual result:

    Every few minutes I get a warning to install KP for Mozilla FireFox, also a warning in KTS Notification Center:

    System Settings

    Operating system: Win 10, x64

    System: AMD Athlon II X3 450 3,2 Ghz + 8 GB RAM + 2 SSDs: Samsumg Pro + Crucial MX300

    Product: KTS

    Product Version: 21.1.7.271

    Language: en-US

    Product Logs: https://cloud.qainfo.ru/s/PzXHHIen4VBiLyQ

  • hi! did you get plugin from store ? (if yes - it's 21.0, not a 21.1, so product cannot see it. does your plugin works normally?)
  • , last edited by harlan4096

    Yes, I installed from Mozilla Store, from this link: https://addons.mozilla.org/es/firefox/addon/kaspersky-protection-2021/

    This is the link KTS2021MR1 beta is redirecting me to install the plugin, and once installed still getting the warning is not installed...

    Versión 0.0.222.0
    Últ. actualización 13 de mayo de 2020
  • obsolete


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