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Product crash when running a selective Scan over a folder

Scheduled Pinned Locked Moved Crashes/Dumps/BSOD
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    No special steps, just selected a folder with some malware samples -> Scan for viruses


    Actual result:

    Got a GUI crash and product auto restarted...


    S1 (Desktop MELPOMENIA): KES14.0.0.504 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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    • H Offline
      H Offline
      Helios_07
      wrote on last edited by
      #2

      Can confirm reproducible for me too:

      Logs: https://cloud.qainfo.ru/s/H1iNBtYRPamW2mo

      PC:
      Windows 10 64-bit Version 20H2
      Build 19042.985
      Intel Core i10-10900K @ 3,7GHZ
      32,0 GB-RAM
      NVIDIA Geforce RTX 2080 TI 11GB
      KIS 21.4.8.292
      KPM 9.0.2.15298(o)
      Forum Signature from 25.May.2021

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      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        known problem. already fixed

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