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  8. Error installing driver klgse.sys_x64, error code: -2147024319

Error installing driver klgse.sys_x64, error code: -2147024319

Scheduled Pinned Locked Moved [2021] Installation/Removal/Updates
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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>An error occurred while installing the application.</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>success failure.</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>Installed successfully.</span></p>

    1 Reply Last reply
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    • xzz123X Offline
      xzz123X Offline
      xzz123
      Moderators
      wrote on last edited by
      #2

      <p>Hey gentleman</p>
      <p><a href="/topic/450/error27300-when-install-klhk-driver-error-code-2147024319/20" target="_blank" rel="noopener">https://eap.kaspersky.com/topic/450/error27300-when-install-klhk-driver-error-code-2147024319/20</a></p>
      <p></p>

      1 Reply Last reply
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      • Wesly.ZhangW Offline
        Wesly.ZhangW Offline
        Wesly.Zhang
        Moderators
        wrote on last edited by Wesly.Zhang
        #3

        <p>Hi,</p>
        <p></p>
        <p>klhk.sys and klgse.sys located in C:\Program Files (x86)\Common Files\Kaspersky Lab folder is not signed, only use Kaspersky self signed certificate. Just link @xzz123 said, The driver loaded failed because of secure boot.</p>
        <p></p>
        <p><code>InstallDriversDeferred (38f4:2f60) [16:54:48:055]: A file copy 'C:\Program Files (x86)\Common Files\Kaspersky Lab\klgse\klgse_x64\klgse.sys'->'C:\Windows\system32\DRIVERS\klgse.sys' operation has started.</code></p>
        <p><code>InstallDriversDeferred (38f4:2f60) [16:54:48:057]: A file copying 'C:\Program Files (x86)\Common Files\Kaspersky Lab\klgse\klgse_x64\klgse.sys'->'C:\Windows\system32\DRIVERS\klgse.sys' operation has ended.</code></p>
        <p><code>InstallDriversDeferred (38f4:2f60) [16:54:48:058]: A subqueue 0 has ended.</code></p>
        <p><code>InstallDriversDeferred (38f4:2f60) [16:54:48:059]: The queue has finished committing.</code></p>
        <p><code>InstallDriversDeferred (38f4:2f60) [16:54:48:060]: StartService: 'klgse'</code></p>
        <p><code>InstallDriversDeferred (38f4:2f60) [16:54:48:069]: Failed to execute driver package 'klgse.sys_x64'. Failed to start service: klgse Error 0x80070241.</code></p>
        <p><code>InstallDriversDeferred (38f4:2860) [16:54:48:069]: Failed to start service: klgse Error 0x80070241.</code></p>
        <p><code>MSI (s) (64!60) [16:56:15:416]: 应用程序: 卡巴斯基安全软件技术预览--错误27300。 安装驱动程序 klgse.sys_x64 时出错。错误码: -2147024319。<<29100>></code></p>
        <p><code>InstallDriversDeferred (38f4:2860) [16:56:15:417]: InstallDriversDeferred: finished. Return value 1603.</code></p>
        <p><code></code></p>
        <p></p>
        <p></p>

        Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
        If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me.

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        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          hello! Can you please try reproduce it on 1532 ? all drivers should be signed now.

          huang1111H 1 Reply Last reply
          0
          • JarvisJ Jarvis

            hello! Can you please try reproduce it on 1532 ? all drivers should be signed now.

            huang1111H Offline
            huang1111H Offline
            huang1111
            [2021] Diamond BT
            wrote on last edited by
            #5

            <p>@jarvis said in <a href="/post/8745" target="_blank" rel="noopener">Error installing driver klgse.sys_x64, error code: -2147024319</a>:</p>
            <blockquote>hello! Can you please try reproduce it on 1532 ? all drivers should be signed now.</blockquote>
            <p>Indeed, it does not recur now.</p>

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