#2244 Hags product in time tasks scan and backup

  • Rejected

    , last edited by Jarvis

    Windows 10 Pro Build 19041 EN All update KTS EN Application Verifier and Driver Verifier ON

    Reproduction steps:

    1. Create 50 task backup.
    2. Launched Full Scan->Quick Scan->Selective Scan.
    3. Launched 50 task backup.

    Actual result:

    In time task product crashes 2 times.

    Expected Result:

    Tasks scan and backup complete without crashes.

    System Settings

    Operating system: Win 10, x64

    System: CPU Intel Core 2 Duo E4500 2.20 GHz RAM 4GB, HDD 500 GB

    Product: KTS

    Product Version:

    Language: en-US

    Product Logs: https://cloud.qainfo.ru/s/pUtOqd0IxvTdj23

  • hello! This is old problem. Please check that in your register key HKLM\KasperskyLab\AVP[version]\environment\UIFreezeDetectionDisabled has value «1»

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