Skip to content
kaspersky beta
  • Register

  • Login

  • Categories
  • KForum
  • KClub
  • kaspersky
  1. Home
  2. Kaspersky Beta Testing – English User Community
  3. Kaspersky Home Products
  4. Kaspersky
  5. Archive
  6. 2021
  7. [2021] Safe Money (SM, VK/SK)
  8. Can't get Safe Money working with FF, Chrome or Edge Chromium

Can't get Safe Money working with FF, Chrome or Edge Chromium

Scheduled Pinned Locked Moved [2021] Safe Money (SM, VK/SK)
14 Posts 2 Posters 8.0k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • harlan4096H Online
    harlan4096H Online
    harlan4096
    βTester
    wrote on last edited by
    #5

    It seems is working fine with FF now with build KTS 42.1482...

    S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

    D 1 Reply Last reply
    0
    • harlan4096H harlan4096

      It seems is working fine with FF now with build KTS 42.1482...

      D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by Dmitriy.Pisarets
      #6

      @harlan4096, ¡Hola! How about *.1532  =) ?

      1 Reply Last reply
      0
      • harlan4096H Online
        harlan4096H Online
        harlan4096
        βTester
        wrote on last edited by
        #7

        Just got it via auto-update, I will test with it soon!

        S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

        1 Reply Last reply
        0
        • harlan4096H harlan4096

          Reproduction steps:

          No special steps, just added my bank URL and start the SM session...

          Actual result:

          In FF I get: Content Encoding Error...

          In Chrome & Edge Chromium I get blank page.

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #8

          @harlan4096, can you please try reproduce it with Anti-banner switched off? 

          1 Reply Last reply
          0
          • harlan4096H Online
            harlan4096H Online
            harlan4096
            βTester
            wrote on last edited by
            #9

            Sure!

            S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

            D 1 Reply Last reply
            0
            • harlan4096H harlan4096

              Sure!

              D Offline
              D Offline
              Dmitriy.Pisarets
              Kaspersky Lab
              wrote on last edited by
              #10

              @harlan4096, also please clear your browser history, if possible . 

              1 Reply Last reply
              0
              • harlan4096H Online
                harlan4096H Online
                harlan4096
                βTester
                wrote on last edited by
                #11

                Ok, but being already in SM session (with green frame)?

                S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

                D 1 Reply Last reply
                0
                • harlan4096H harlan4096

                  Ok, but being already in SM session (with green frame)?

                  D Offline
                  D Offline
                  Dmitriy.Pisarets
                  Kaspersky Lab
                  wrote on last edited by
                  #12

                  @harlan4096, i think - before. Colegue said - for the fist visit - it's ok, but at the next one page is blocked 

                  1 Reply Last reply
                  0
                  • harlan4096H Online
                    harlan4096H Online
                    harlan4096
                    βTester
                    wrote on last edited by harlan4096
                    #13

                    I finally could reproduce again the issue...

                    I deleted cache and cookies of my FF, also deleted in C:\ProgramData\Kaspersky\SafeBrowser -> folders for the 3 browsers: FF, Chrome and Edge Chom.

                    Using AdGuard version 7.3 (last beta), but even disabling its protection the issue is reproducible.

                    Tried also with Anti-Banner disabled and enabled, same results: in FF got Content Encoding Error, in Chrome blank page...

                    Probably it is an incompatibility with AdGuard...

                    Traces: https://cloud.qainfo.ru/s/lxwpuGkP5ew60zp

                    S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

                    1 Reply Last reply
                    0
                    • harlan4096H Online
                      harlan4096H Online
                      harlan4096
                      βTester
                      wrote on last edited by
                      #14

                      With this new RC I deleted in C:\ProgramData\Kaspersky\SafeBrowser folder for FireFox, and now it's working fine when logging my bank, not getting Content Encoding Error, don't know it is enough or I would also delete cookies and cache of the browser?

                      S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

                      1 Reply Last reply
                      0

                      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                      With your input, this post could be even better 💗

                      Register Login
                      Reply
                      • Reply as topic
                      Log in to reply
                      • Oldest to Newest
                      • Newest to Oldest
                      • Most Votes


                      © 2026 АО «Лаборатория Касперского»

                      • First post
                        Last post
                      0
                      • Categories
                      • KForum
                      • KClub
                      • kaspersky