Skip to content
kaspersky beta

beta

  • Register

  • Login

  • Categories
  • KForum
  • KClub
  1. Home
  2. ДЛЯ РУССКОЯЗЫЧНЫХ ПОЛЬЗОВАТЕЛЕЙ
  3. Для дома
  4. Kaspersky
  5. Архив
  6. 2020
  7. [2020] Installation/Removal/Updates
  8. Не устанавливается продукт KTS 2020 на ОС: Windows 10.

Не устанавливается продукт KTS 2020 на ОС: Windows 10.

Scheduled Pinned Locked Moved [2020] Installation/Removal/Updates
4 Posts 2 Posters 3.3k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • SQS Offline
    SQS Offline
    SQ
    wrote on last edited by Jarvis
    #1

    <p><strong>Шаги воспроизведения:</strong></p>
    <p><span>Просто запускаю установку продукта, и в какой момент сообщает о проблеме установки драйвера</span></p>
    <p><strong>Актуальный результат:</strong></p>
    <p><span>не может установить драйвер klim6.sys_x64_NT602</span></p>
    <p><strong>Ожидаемый результат:</strong></p>
    <p><span>Установка продукта прошла успешно.</span></p>
    <p><span><img src="https://cloud.qainfo.ru/index.php/apps/files_sharing/ajax/publicpreview.php?x=1920&amp;y=347&amp;a=true&amp;file=KTS20_001.png&amp;t=rNEoO8xmEtoftJt&amp;scalingup=0" alt="скрин проблемы" width="714" height="347" /></span></p>

    1 Reply Last reply
    0
    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Пожалуйста, сделайте и прикрепите отчет утилиты Get System Info. Гайд: https://support.kaspersky.ru/common/diagnostics/3632

      1 Reply Last reply
      0
      • SQS Offline
        SQS Offline
        SQ
        wrote on last edited by
        #3

        <p>https://cloud.qainfo.ru/s/gQoq4GG13enDTiQ</p>

        1 Reply Last reply
        0
        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          Duplicate

          1 Reply Last reply
          0
          Reply
          • Reply as topic
          Log in to reply
          • Oldest to Newest
          • Newest to Oldest
          • Most Votes


          • First post
            Last post
          0
          • Categories
          • KForum
          • KClub