#2009 The update is slow, and the update source that starts with the letter "S" shows an update error, and the update is not successful until the last update source that starts with "downloads"
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Rejected
Reproduction steps:
Click "Run Update"
Actual result:
The update is slow and the update source update error that starts with the letter "S" appears
Expected Result:
Updates quickly, and there is no prompt for update source update errors that begin with the letter "S"
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4790k, Western Digital 2T black disk
Product: KIS
Product Version: 21.0.33.1168
Language: zh-CN
Product Logs: https://c-t.work/s/b87e8936c84b4e
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@huang1111 but if you try release official product from official web-site, it will use real servers, so support won't reject you problem. They shouldn't.
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@dmitriy-pisarets said in The update is slow, and the update source that starts with the letter "S" shows an update error, and the update is not successful until the last update source that starts with "downloads":
@huang1111, hello! Can you please check it on release 2020 product? if problem stays - please connect our support - they'll solve it. If it reproduces only in beta - so I'll make a bug. Thx.
Hello there! This problem can indeed be reproduced on 2020 products. I will contact the technical support in China to solve this problem, but I am more worried about whether they will reject my request with "this update source is the update source of the beta version".
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@huang1111, hello! Can you please check it on release 2020 product? if problem stays - please connect our support - they'll solve it. If it reproduces only in beta - so I'll make a bug. Thx.
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Added: After my inquiry, not only I found the update source is wrong, but many people have found the problem with the update source. Please check if the CDN in China is normal, thanks! (If your environment cannot reproduce the issue, please do not close the issue first. I want to confirm that the issue is no longer reproduced in China and then request to close the issue)
