Skip to content
kaspersky beta

beta

  • Register

  • Login

  • Categories
  • KForum
  • KClub
  1. Home
  2. ENGLISH USER FORUM
  3. Home
  4. Kaspersky VPN
  5. Archive
  6. 2020MR0
  7. Started KSC up

Started KSC up

Scheduled Pinned Locked Moved 2020MR0
2 Posts 2 Posters 3.1k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    <p><strong>Real system:</strong></p>
    <p><strong>Windows 10 64-bit, Version 1803</strong></p>
    <p><strong>KIS 20.0.0.318 de app + drv verifier enabled</strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <p><span>I just started Kaspersky Secure Connection on the Desktop and got a KSDE-dump.</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>KSC didnt start.</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>KSC started.</span></p>
    <p><span>Edit:</span></p>
    <p><span>After some attempts it seems only the ui process starts for a while before closing again, everytime i try to start it a dump file gets created.</span></p>
    <p><span>Another set of Traces+dump: <a href="https://cloud.qainfo.ru/s/HsEIKQQWnuUeytK" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/HsEIKQQWnuUeytK</a></span></p>
    <p><span>Edit2: </span></p>
    <p><span>Rebooted the system, Kapsersky secure connection still wont start.</span></p>
    <p><span>Another set of traces+dump:<a href="https://cloud.qainfo.ru/s/U2xCtxDAdWFdoej" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/U2xCtxDAdWFdoej</a></span></p>
    <p><span>I was able to start it up before so i am wondering where this issue is coming from.</span></p>
    <p><span>Edit3:</span></p>
    <p><span>I think the problem is caused by not existing folders, to be specific i remembered, after going through a log, that i deleted the KSDE folder under programdata\kaspersky lab\ while testing things, that should be the cause.</span></p>

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

    1 Reply Last reply
    0
    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Cannot Reproduce

      1 Reply Last reply
      0
      Reply
      • Reply as topic
      Log in to reply
      • Oldest to Newest
      • Newest to Oldest
      • Most Votes


      • First post
        Last post
      0
      • Categories
      • KForum
      • KClub