#200 Started KSC up
-
Rejected
Real system:
Windows 10 64-bit, Version 1803
KIS 20.0.0.318 de app + drv verifier enabled
Reproduction steps:
I just started Kaspersky Secure Connection on the Desktop and got a KSDE-dump.
Actual result:
KSC didnt start.
Expected Result:
KSC started.
Edit:
After some attempts it seems only the ui process starts for a while before closing again, everytime i try to start it a dump file gets created.
Another set of Traces+dump: https://cloud.qainfo.ru/s/HsEIKQQWnuUeytK
Edit2:
Rebooted the system, Kapsersky secure connection still wont start.
Another set of traces+dump:https://cloud.qainfo.ru/s/U2xCtxDAdWFdoej
I was able to start it up before so i am wondering where this issue is coming from.
Edit3:
I think the problem is caused by not existing folders, to be specific i remembered, after going through a log, that i deleted the KSDE folder under programdata\kaspersky lab\ while testing things, that should be the cause.
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB
Product: KS
Product Version: 20.0.0.318
Language: de-DE
Product Logs: https://cloud.qainfo.ru/s/O8Jg1ojiDBt6rXQ
-