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New user: question and advice seeking

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  • F Offline
    F Offline
    Faccin0
    wrote on last edited by
    #1

    Hello everyone,

    I'm new here and I'd like to give my contribute but I'm facing this issue:

    To activate the license I need to go through the cloud.qainfo.ru portal but I can't create my account/access on it. How can I do so?

    thank you everyone for helping me

    deWolfD 1 Reply Last reply
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    • harlan4096H Online
      harlan4096H Online
      harlan4096
      βTester
      wrote on last edited by
      #2

      Welcome :)

      I think that account at cloud.qainfo.ru should be created/registered by KL Admin staff

      S1 (Desktop MELPOMENIA): KES14.0.0.504 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.26 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 12.12.0.522 + W11 IoT Enterprise LTSC 24H2

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      • F Offline
        F Offline
        Faccin0
        wrote on last edited by
        #3

        Thanks!

        So, I just need to wait for them to add me, right?

        Because at this moment I can download the installer, install but it's asking me the license through my.kaspersky to continue

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        • F Faccin0

          Hello everyone,

          I'm new here and I'd like to give my contribute but I'm facing this issue:

          To activate the license I need to go through the cloud.qainfo.ru portal but I can't create my account/access on it. How can I do so?

          thank you everyone for helping me

          deWolfD Offline
          deWolfD Offline
          deWolf
          Moderators
          wrote on last edited by
          #4

          @faccin0 said in New user: question and advice seeking:

          To activate the license I need to go through the cloud.qainfo.ru portal but I can't create my account/access on it. How can I do so?

          To activate the license, you need to click on the "Activate trial version of the application"

          cloud.qainfo.ru is a hosting of data storage (traces, logs, dumps, etc.) has no relation to product activation.

          Manjaro Linux 20.1 ••► Инструкция по бета-тестированию: http://wiki.qainfo.ru/ru/home ••► Правила портала: https://is.gd/GNSS4k

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          • F Offline
            F Offline
            Faccin0
            wrote on last edited by
            #5

            Thanks! I thought I have to add some key.

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            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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