#1923 Safe banking dump
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Accepted
Real PC:
Windows 10 x64 18363.476
KTS 21.0.29.1036 app+drv ver. on
Standard Browser: Firefox
um:application_fault_avrf_5c40d234_safe_banking.dll!ekagetobjectfactory
Reproduction steps:
Not realy sure what happened here.
I was trying to pay something with paypal and was switching around between safe money browser and normal firefox i just had closed the safe money browser and tried to login in paypal in the normal browser when this dump came. The first one was corrupted but i got 3 failed attempts to write the same dump again so i took the last one.
Actual result:
Login was made hard beacuse of the dump creation
Expected Result:
No dump no problem
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB
Product: KTS
Product Version: 21.0.29.1036
Language: de-DE
Product Logs: https://cloud.qainfo.ru/s/PHFbrvkuwt7SR3V
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@helios_07, hello!
Can you please try to reproduce this dump with collecting HAR-traces
in your browser go F12 tools -> network, switch on "preserve logs". after dump save browser's traces as HAR file.
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I will try that over the weekend and report back next week or if i can reproduce it.
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KTS 21.0.33.1168 app+drv ver. on
Reproduction Steps:
- open the paypal login page with a link like : https://www.paypal.com/de/signin/
- turn off the option to save settings for this site and open website in safe browser
- type in a username and password (first signs of problems start here its usualy laggy the typing in of the password)
- close safe browser
- refresh the page where you were asked if you want to open the site in safe browser
- turn off the option to save settings for this site and open website in normal browser
- type in your info, click something on the site, logging in not required ( the dump should be created now during this step)
Dump + traces + har logs: https://cloud.qainfo.ru/s/TxlyTEhUj8N6EFF
With those steps its stable to reproduce for me.