#1891 KSDE dump after i clicked switch to my kaspersky

  • Rejected

    , last edited by Jarvis

    Real PC:

    Windows 10 x64 18363.476

    KSDE app+drv ver. on

    Standard Browser: Firefox

    FAILURE_ID_HASH_STRING: um:application_fault_avrf_54bff641_instrumental_services.dll!ekagetobjectfactory

    Reproduction steps:

    1. KSDE GUI-> top left-> my kaspersky
    2. clicked on switch/go to my kaspersky
    3. dump was created

    Actual result:

    dump was created, my kaspersky was opened in Firefox

    Expected Result:

    my kaspersky was opened in Firefox

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KTS

    Product Version:

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/mDioR378ZlTQCLm

  • Thanks for the information provided, but a similar dump has already been sent (3734661).

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