#1887 dump after closing KTS


  • Rejected

    , last edited by Jarvis

    Real PC:

    Windows 10 x64 18363.476

    KTS 21.0.29.1036 app+drv ver. on

    Standard Browser: Firefox

    FAILURE_ID_HASH_STRING: um:application_fault_avrf_abe23c88_bl.dll!gettracer

    Reproduction steps:

    I think this is a known one but to be sure as always.

    I was downloading a game over Steam which caused a high cpu load for avp.exe, since i was doing several other things i decided to close KTS to reduce the load and free ressources. While KTS was closing the dump was created. 

    I think i had this dump before and the main trigger is closing Kaspersky under high load.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KTS

    Product Version: 21.0.29.1036

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/v6SorwuOFWIu0Ij

  • Duplicate


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