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  8. High CPU watching Amazon Prime Video movie

High CPU watching Amazon Prime Video movie

Scheduled Pinned Locked Moved [2021] Traffic checking (AV: web/mail/IM, AS/AB/DNT/PC)
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  • harlan4096H Online
    harlan4096H Online
    harlan4096
    βTester
    wrote on last edited by harlan4096
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>No special steps, just open FireFox 70.0.1 x64  and select a movie in Amazon Prime Video.</span></p>
    <p><span></span></p>
    <p><span>There is high CPU, and also sometimes even affecting the sound of the movie...</span></p>
    <p><span></span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>High CPU, sound is affected sometimes in some scenes and not fluent video image...</span></p>
    <p><span></span></p>
    <p><span>CPU Screen-shots:</span></p>
    <p><span></span></p>
    <p><span><img src="https://cloud.qainfo.ru/index.php/apps/files_sharing/ajax/publicpreview.php?x=1658&amp;y=534&amp;a=true&amp;file=S2.png&amp;t=Bkzx0jdzbc4HJyc&amp;scalingup=0" alt="" width="816" height="534" /></span></p>
    <p><span><img src="https://cloud.qainfo.ru/index.php/apps/files_sharing/ajax/publicpreview.php?x=1658&amp;y=534&amp;a=true&amp;file=S3.png&amp;t=z2pIu19PYOi5LRq&amp;scalingup=0" alt="" width="816" height="534" /></span></p>
    <p><span><img src="https://cloud.qainfo.ru/index.php/apps/files_sharing/ajax/publicpreview.php?x=1658&amp;y=534&amp;a=true&amp;file=S4.png&amp;t=W8Pg2SX4PS3D866&amp;scalingup=0" alt="" width="816" height="534" /></span></p>
    <p><span></span></p>
    <p><span>Perf Traces attached...</span></p>

    S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      @harlan4096, hello! Can you also send KTS logs (+new perf traces)?<br>Thanks in advance.

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      • harlan4096H Online
        harlan4096H Online
        harlan4096
        βTester
        wrote on last edited by
        #3

        <p>Here You are: https://cloud.qainfo.ru/s/hU59mOyiksKfRpl</p>

        S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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