#1861 frozen gui + dump
-
Fixed
Real PC:
Windows 10 x64 18362.449
KIS 21.0.29.1036 app+drv ver. on
Standard Browser: Firefox
Reproduction steps:
- I opened the gui-> Support-> support tools
- I disabled traces
- i deleted all data
- i clicked enable traces when the GUI froze after a couple seconds a dump was created
- i got the message about a failed attempt to write a dump
- since i couldnt interact woth the gui i pressed strg+alt+f12 to manualy create dumps like the message asked
- i think the first dump was overwritten by the manually created dumps
- GUI stayed frozen so i had to kill it so it would restart
Actual result:
traces were enabled but GUI stayed frozen
Expected Result:
not dumps no frozen GUI
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB
Product: KIS
Product Version: 21.0.29.1036
Language: de-DE
Product Logs: https://cloud.qainfo.ru/s/KYfuJ7CT4Tq9Ruc