#1861 frozen gui + dump

  • Fixed

    , last edited by Jarvis

    Real PC:

    Windows 10 x64 18362.449

    KIS app+drv ver. on

    Standard Browser: Firefox

    Reproduction steps:

    1. I opened the gui-> Support-> support tools
    2. I disabled traces
    3. i deleted all data
    4. i clicked enable traces when the GUI froze after a couple seconds a dump was created
    5. i got the message about a failed attempt to write a dump
    6. since i couldnt interact woth the gui i pressed strg+alt+f12 to manualy create dumps like the message asked
    7. i think the first dump was overwritten by the manually created dumps
    8. GUI stayed frozen so i had to kill it so it would restart

    Actual result:

    traces were enabled but GUI stayed frozen

    Expected Result:

    not dumps no frozen GUI

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KIS

    Product Version:

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/KYfuJ7CT4Tq9Ruc

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