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  8. frozen gui + dump

frozen gui + dump

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    <p><strong>Real PC:</strong></p>
    <p><strong>Windows 10 x64 18362.449</strong></p>
    <p><strong>KIS 21.0.29.1036 app+drv ver. on</strong></p>
    <p><strong>Standard Browser: Firefox</strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li><span></span>I opened the gui-> Support-> support tools</li>
    <li>I disabled traces</li>
    <li>i deleted all data</li>
    <li>i clicked enable traces when the GUI froze after a couple seconds a dump was created</li>
    <li>i got the message about a failed attempt to write a dump</li>
    <li>since i couldnt interact woth the gui i pressed strg+alt+f12 to manualy create dumps like the message asked</li>
    <li>i think the first dump was overwritten by the manually created dumps</li>
    <li>GUI stayed frozen so i had to kill it so it would restart</li>
    </ol>
    <p><strong>Actual result:</strong></p>
    <p><span></span>traces were enabled but GUI stayed frozen</p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>not dumps no frozen GUI</p>

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

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