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Gui unresponsive/unusable

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    <p><strong>Real PC:</strong></p>
    <p><strong>Windows 10 x64 18362.449</strong></p>
    <p><strong>KTS 21.0.29.1036 app+drv ver. off / debugging feature deactivated</strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li><span></span>i opened the gui -> additional-> application control-> TAM -> click on activate</li>
    <li>closed the KTS GUI</li>
    <li>watched a series for around 30min+- in Firefox</li>
    <li>tried to open the gui to see the progress of the TAM scan</li>
    <li>KTS gui doesnt respond in any way not over the task icon in the bottom right with left or right click and no resopnse when i try to open it over the desktop shortcut.</li>
    </ol>
    <p>Symptoms:</p>
    <ol>
    <li>avpui.exe still running but with a RAM usage(118MB -RAM) like a GUI-Window would be open compared to the less or around 10MB-RAM when its closed/no KTS-GUI opened</li>
    <li>Taskmanager shows avpui.exe as active/running</li>
    <li>Killed avpui.exe , avpui.exe didnt restart</li>
    <li>avpui.exe started over desktop shortcut closed immediatly had to kill avp.exe too and restart KTS</li>
    </ol>
    <p><strong>Actual result:</strong></p>
    <p><span></span>GUI not opening and unresponsive</p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>GUI opening</p>

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      As Designed

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