#1831 Safe money browser not working with firefox


  • Fixed

    , last edited by Jarvis

    Real PC:

    Windows 10 x64 18362.449

    KTS 21.0.29.1036 app+drv ver. off / debugging feature deactivated

    Standard Browser: Firefox

    Reproduction steps:

    1. Go to the safe money tab in the gui
    2. click on  in my case paypal.com in the gui to open it in the safe browser 
    3. after a few seconds a window appears saying: In order to open a new window in firefox i have to close down firefox(Firefox isnt running)
    4. i click close firefox
    5. Step 3 happens again

    Traces from short before testing safe money until shortly after.

    Known dump at the end of traces left out.

    Actual result:

    Safe money Browser is not opening

    Expected Result:

    Paypal.com opens in the secured browser(Firefox in my case)

    EDIT: Also not working with Google Chrome, traces: https://cloud.qainfo.ru/s/quXZbWgkcXcpzDJ

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KTS

    Product Version: 21.0.29.1036

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/5cviSr7OgWKp11P

  • , last edited by Helios_07

    Since the stability of the Software highly improved in the last couple days, the Safe browser started working for now, i will keep an eye on that if there are still problems.

    EDIT: Well i dont know... Worked fine for a couple hours today now its back to not working...

  • , last edited by Helios_07

    Today safe money browser worked again. Dont know what the Problem last night was.

    EDIT: And not working again...



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