#1786 KIS don't start on windows startup


  • Need more info

    Reproduction steps:

    Star computer way until windows completely loads.

    Actual result:

    KIS doesn't start so I have to manually start it and the it shows me a popup saying previous start had a problem and gives me the option to send me a report which I did.

    Expected Result:

    KIS starting on it's own when windows starts.

    System Settings

    Operating system: Win 10, x64

    System: AMD FX-8350, Asus M5A97 EVO R2.0, Kingston DDR3 16gb 1333mhz dual channel, Westen Digital Black 1TB

    Product: KIS

    Product Version: 21.0.25.907

    Language: en-US

  • I ended up downgrading to stable version 20.0.14.1085, previously I made a clone of my Computer and I have it running on a VM with the same result, as It was also affecting the overall computer performance, specially gaming CS GO.

    Looking forward to hearing from you.

    Regards

  • Please provide product dumps and traces if repro again. 

    How to please read:

    https://eap.kaspersky.com/topic/62/beta-testing-guide-english

    Section 3 - Solutions of problems and sending the necessary information to developers of Kaspersky Lab



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