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  8. KIS don't start on windows startup

KIS don't start on windows startup

Scheduled Pinned Locked Moved [2021] GUI/Help
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  • G Offline
    G Offline
    Gn0m3
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    Star computer way until windows completely loads.

    Actual result:

    KIS doesn't start so I have to manually start it and the it shows me a popup saying previous start had a problem and gives me the option to send me a report which I did.

    Expected Result:

    KIS starting on it's own when windows starts.

    Y 1 Reply Last reply
    0
    • G Offline
      G Offline
      Gn0m3
      wrote on last edited by
      #2

      I ended up downgrading to stable version 20.0.14.1085, previously I made a clone of my Computer and I have it running on a VM with the same result, as It was also affecting the overall computer performance, specially gaming CS GO.

      Looking forward to hearing from you.

      Regards

      1 Reply Last reply
      0
      • G Gn0m3

        Reproduction steps:

        Star computer way until windows completely loads.

        Actual result:

        KIS doesn't start so I have to manually start it and the it shows me a popup saying previous start had a problem and gives me the option to send me a report which I did.

        Expected Result:

        KIS starting on it's own when windows starts.

        Y Offline
        Y Offline
        Yunpeng.Song
        wrote on last edited by
        #3

        Please provide product dumps and traces if repro again. 

        How to please read:

        https://eap.kaspersky.com/topic/62/beta-testing-guide-english

        Section 3 - Solutions of problems and sending the necessary information to developers of Kaspersky Lab

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        0
        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          info not provided

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