#1695 dump and freeze using the protected browser

  • Rejected

    , last edited by Jarvis

    Real PC:

    Windows 10 x64 18362.356

    KTS app+drv ver. on

    Standard browser: Firefox

    Reproduction steps:

    I was using the Protected browser(Firefox) for couple hours when i got this dump and the protected browser froze.

    In taskmanager avpui.exe was listed as inactiv, i didnt have any access to the gui of kaspersky but could use anything else normaly.

    To unfreeze the browser i had to kill the avp.exe process to reset kaspersky.

    Apologies for the large trace file but i had planed this as a longterm protected browser test and didnt want to reset the traces files.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KTS

    Product Version:

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/UQDZtKppp29sFNE

  • is already fixed in 839

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