#1633 secure data input function crash

  • Rejected

    , last edited by Jarvis

    Real PC:

    Windows 10 x64 18362.356

    KTS app+drv ver. on

    Reproduction steps:

    I was doing some banking in the secured browser(Firefox) when the secure data input function/part crashed.

    Windbg detected an error but due to the browser protection it wasnt able to read the memory and the virtual keyboard icon disappered, thats how i noticed.

    It happened again later when i was just typing something on a website in the secure browser.

    Traces attached, the problem should occure near the end of the traces.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KTS

    Product Version:

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/cAQNiEzltCVFSKM

  • @jarvis

    I found out that its an unhandled Win32-Exception in plugins-nms.exe if that is any help.

    Still stable and easy to reproduce for me.

  • Cannot Reproduce
  • @dmitriy-pisarets

    I collected some max level traces hopes thats helps.

    I started the trace collection, started the protected browser and reproduced the issue twice. Then stopped traces.

    Traces: https://cloud.qainfo.ru/s/aBg6OdCdaNkuANg

  • , last edited by Helios_07

    Okay that seems to be stable way to reproduce it for me.

    1. Open https://www.paypal.com/de/signin in the protected browser
    2.  Open the virtual keyboard
    3.  Spam with normal and virtual keyboard anything in the password field.
    4. The windbg error pops up within 2-3min
  • hello! We need more info: 

    1 what site was opened when problem occurred ?

    2  what field you fill ? what was type of input: text, numbers, symbols?

    3 How did you understand that secure data input function crashed? what was happening  ? 

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