Skip to content
kaspersky beta

beta

  • Register

  • Login

  • Categories
  • KForum
  • KClub
  1. Home
  2. ENGLISH USER FORUM
  3. Home
  4. Kaspersky
  5. Archive
  6. 2021
  7. [2021] Safe Money (SM, VK/SK)
  8. secure data input function crash

secure data input function crash

Scheduled Pinned Locked Moved [2021] Safe Money (SM, VK/SK)
6 Posts 3 Posters 4.8k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    <p><strong>Real PC:</strong></p>
    <p><strong>Windows 10 x64 18362.356</strong></p>
    <p><strong>KTS 21.0.20.748 app+drv ver. on</strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <p><span>I was doing some banking in the secured browser(Firefox) when the secure data input function/part crashed.</span></p>
    <p><span>Windbg detected an error but due to the browser protection it wasnt able to read the memory and the virtual keyboard icon disappered, thats how i noticed.</span></p>
    <p><span>It happened again later when i was just typing something on a website in the secure browser.</span></p>
    <p><span>Traces attached, the problem should occure near the end of the traces.</span></p>
    <p><strong></strong></p>
    <p><strong></strong></p>
    <p><span></span></p>

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

    1 Reply Last reply
    0
    • D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #2

      <p>hello! We need more info: </p>
      <p>1 what site was opened when problem occurred ?</p>
      <p>2  what field you fill ? what was type of input: text, numbers, symbols?</p>
      <p>3 How did you understand that secure data input function crashed? what was happening  ? </p>

      H 1 Reply Last reply
      0
      • H Offline
        H Offline
        Helios_07
        wrote on last edited by Helios_07
        #3

        <p>Okay that seems to be stable way to reproduce it for me.</p>
        <ol>
        <li>Open <a href="https://www.paypal.com/de/signin" target="_blank" rel="noopener">https://www.paypal.com/de/signin</a> in the protected browser</li>
        <li> Open the virtual keyboard</li>
        <li> Spam with normal and virtual keyboard anything in the password field.</li>
        <li>The windbg error pops up within 2-3min</li>
        </ol>

        PC:
        Windows 10 64-bit Version 20H2
        Build 19042.985
        Intel Core i10-10900K @ 3,7GHZ
        32,0 GB-RAM
        NVIDIA Geforce RTX 2080 TI 11GB
        KIS 21.4.8.292
        KPM 9.0.2.15298(o)
        Forum Signature from 25.May.2021

        1 Reply Last reply
        0
        • D Dmitriy.Pisarets

          <p>hello! We need more info: </p>
          <p>1 what site was opened when problem occurred ?</p>
          <p>2  what field you fill ? what was type of input: text, numbers, symbols?</p>
          <p>3 How did you understand that secure data input function crashed? what was happening  ? </p>

          H Offline
          H Offline
          Helios_07
          wrote on last edited by
          #4

          <p>@dmitriy-pisarets</p>
          <p>I collected some max level traces hopes thats helps.</p>
          <p>I started the trace collection, started the protected browser and reproduced the issue twice. Then stopped traces.</p>
          <p>Traces: https://cloud.qainfo.ru/s/aBg6OdCdaNkuANg</p>

          PC:
          Windows 10 64-bit Version 20H2
          Build 19042.985
          Intel Core i10-10900K @ 3,7GHZ
          32,0 GB-RAM
          NVIDIA Geforce RTX 2080 TI 11GB
          KIS 21.4.8.292
          KPM 9.0.2.15298(o)
          Forum Signature from 25.May.2021

          1 Reply Last reply
          0
          • JarvisJ Offline
            JarvisJ Offline
            Jarvis
            wrote on last edited by
            #5

            Cannot Reproduce

            H 1 Reply Last reply
            0
            • JarvisJ Jarvis

              Cannot Reproduce

              H Offline
              H Offline
              Helios_07
              wrote on last edited by
              #6

              <p>@jarvis</p>
              <p>I found out that its an unhandled Win32-Exception in plugins-nms.exe if that is any help.</p>
              <p>Still stable and easy to reproduce for me.</p>

              PC:
              Windows 10 64-bit Version 20H2
              Build 19042.985
              Intel Core i10-10900K @ 3,7GHZ
              32,0 GB-RAM
              NVIDIA Geforce RTX 2080 TI 11GB
              KIS 21.4.8.292
              KPM 9.0.2.15298(o)
              Forum Signature from 25.May.2021

              1 Reply Last reply
              0
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              • First post
                Last post
              0
              • Categories
              • KForum
              • KClub