A few questions
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<p>Hi,</p>
<p>1: If i have a problem that seems to be the the same as someone else described, should i rather reply to this or create a new topic?</p>
<p>For example my crash during an update was already reported, but i created a new topic so it contains all the systeminformation thing.</p>
<p>2: Could you guys from Kaspersky post maybe an example topic how a well written report should look, which information it should contain, to make it for you the easiest as possible!</p>
<p>Like OS, GSI report? Something else?</p>
<p></p>
<p>Thank you!</p> -
<p>Hello,</p>
<p>If you encounter a crash and bsod problem. you need provide Full memory dump file for bsod issue or crash process dump file for application crash issue even if <span>problem that seems to be the the same as someone else described. This could let KL confirm the crash reason to improve its product. </span></p>
<p><span>Else, in particularly, GUI/Help issue, You needn't provide the same issue. </span></p>
<p><span>Regards.</span></p>
<p><span></span></p>
