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  8. Crash during update

Crash during update

Scheduled Pinned Locked Moved [2020] Crashes/Dumps/BSOD
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  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    <p><strong>Real system:</strong></p>
    <p><strong>Windows 10 64-bit, Version 1803</strong></p>
    <p><strong>KIS 20.0.0.318 de app + drv verifier enabled</strong></p>
    <p><strong>Traces set to important only</strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <p><strong>1: ran an update this morning</strong></p>
    <p><strong>2: when update was almost finished, everything froze for a few seconds, KIS crashed and restarted</strong></p>
    <p><span></span></p>
    <p><strong>Actual result:</strong></p>
    <p><strong>Update finished.</strong></p>
    <p><span></span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span><strong>Update finished.</strong></span></p>

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

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    • H Offline
      H Offline
      Helios_07
      wrote on last edited by
      #2

      <p>Here are a few more dumps and traces i got during updates same as described aboth.</p>
      <p></p>
      <p><a href="https://cloud.qainfo.ru/s/RksivtAqPoyxyXx" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/RksivtAqPoyxyXx</a></p>
      <p>https://cloud.qainfo.ru/s/E2jzq27TREeSVUt</p>

      PC:
      Windows 10 64-bit Version 20H2
      Build 19042.985
      Intel Core i10-10900K @ 3,7GHZ
      32,0 GB-RAM
      NVIDIA Geforce RTX 2080 TI 11GB
      KIS 21.4.8.292
      KPM 9.0.2.15298(o)
      Forum Signature from 25.May.2021

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