#160 Crash during update


  • Fixed

    , last edited by Jarvis

    Real system:

    Windows 10 64-bit, Version 1803

    KIS 20.0.0.318 de app + drv verifier enabled

    Traces set to important only

    Reproduction steps:

    1: ran an update this morning

    2: when update was almost finished, everything froze for a few seconds, KIS crashed and restarted

    Actual result:

    Update finished.

    Expected Result:

    Update finished.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KIS

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/9Z35Y0pXsK8sSkM



  • Here are a few more dumps and traces i got during updates same as described aboth.

    https://cloud.qainfo.ru/s/RksivtAqPoyxyXx

    https://cloud.qainfo.ru/s/E2jzq27TREeSVUt



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