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  8. Can not open detail report for a failed update

Can not open detail report for a failed update

Scheduled Pinned Locked Moved [2020] GUI/Help
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  • xzz123X Offline
    xzz123X Offline
    xzz123
    Moderators
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    run an update but make sure it will fail

    after that go to report and try click detail button to view detail report about the failed update

    Actual result:

    the report keep loading but never complete, the yellow circle keep rotating

    Expected Result:

    the detail report open quickly

    Windows10 RS4 17134.137 x64

    KTS20.0.0.318 en-us

    traces: https://cloud.qainfo.ru/s/qbujvRSwCWoAFxi

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! Is it reproducible on new beta (20.0.0.418)?

      xzz123X 1 Reply Last reply
      0
      • JarvisJ Jarvis

        Hello! Is it reproducible on new beta (20.0.0.418)?

        xzz123X Offline
        xzz123X Offline
        xzz123
        Moderators
        wrote on last edited by
        #3

        @jarvis

        Hi

        Sorry I can not proceed any testing with build 418.........

        Product even can not load in my OS.

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        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          @xzz123, well, then we'll wait, when either the problem is solved on our part, or somehow with yours. And then we will proceed to the reproduction of this case.

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          • JarvisJ Offline
            JarvisJ Offline
            Jarvis
            wrote on last edited by
            #5

            The information is not provided, I close it as obsolete.

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