Within the scan settings, adjust the security level to high but no adjustment
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<p><strong>Reproduction steps:</strong></p>
<p>The specific recurring process is presented as a video: <a href="https://drive.google.com/open?id=1F40TOiP5WyB-euI_rC1fwU2LS1OorhV1" target="_blank" rel="noopener">https://drive.google.com/open?id=1F40TOiP5WyB-euI_rC1fwU2LS1OorhV1</a></p>
<p>The type of the virus sample is the eml type. It is detected only when the scan security level is adjusted to high, but these samples have no problem in the 2020 version, but the 2021 version is invalid.</p>
<p><strong>Actual result:</strong></p>
<p><span>Sample not scanned</span></p>
<p><strong>Expected Result:</strong></p>
<p>Sample is scanned out</p>
<p></p>
<p></p>
<p>Report download address: <a href="https://cloud.qainfo.ru/s/gtCuulcWXSLW3sw" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/gtCuulcWXSLW3sw</a></p>
<p>Virus sample download address: https://cloud.qainfo.ru/s/tAvctuAXHoTcslS</p> -
Hello! I've scanned this files with 2019, 2020, 2021 and nobody find problem. Can you please send video, how it's found in 2020?
<p>@jarvis said in <a href="/post/6294" target="_blank" rel="noopener">Within the scan settings, adjust the security level to high but no adjustment</a>:</p>
<blockquote>Hello! I've scanned this files with 2019, 2020, 2021 and nobody find problem. Can you please send video, how it's found in 2020?</blockquote>
<p>Video address: <a href="https://drive.google.com/open?id=1zDngAO6wVllXbDD9uPR4dMs7wmBWX1_J" target="_blank" rel="noopener">https://drive.google.com/open?id=1zDngAO6wVllXbDD9uPR4dMs7wmBWX1_J</a></p>
<p>In fact, I am looking at the number of scan files prompted by Kaspersky interface to determine the level of this scan.</p>
