#1554 Right-clicking on the reputation of some applications in KSN does not show how many Kaspersky users have used this program's record.
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Rejected
Reproduction steps:
The specific recurring process is presented in video form: HTTPS://drive.google.com/open ID = 1A63QoQ1LrPEiEEa8WiQkPitqFarVRCDZ
Actual result:
Did not show how many people have used this app
Expected Result:
Show how many people have used this app
System Settings
Operating system: Win 10, x64
System: Intel Core i7 4790k, Western Digital 2T black disk
Product: KIS
Product Version: 21.0.16.613
Language: zh-CN
Product Logs: https://drive.google.com/open?id=1XVlrycVA894y3fNr2q0ciccvhZ1SMlce
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@huang1111, problem fixed for Chrome. You had revealed problem with file hashes. Our colleges from KSN trying to solve it for such cases in future.
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I can not reproduce the problem with zh-Hans-CN version build in my environment.
Please recheck on different PC or network environment, upload screenshot and traces to ownCloud if you stable repro.
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@jarvis said in Right\-clicking on the reputation of some applications in KSN does not show how many Kaspersky users have used this program's record\.:
Hello! Can you go "more tools -> security -> Cloud protection" and look is KSN connected ? Seems like you lost connection to cloud. Cause I can see users for Chrome application.
Hello, my connection with KSN is definitely normal, because I can see the reputation status of the application, and I also checked that there is no connection lost with KSN, you may be able to download the Chinese version of the application and check it out.
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