Right-clicking on the reputation of some applications in KSN does not show how many Kaspersky users have used this program's record.
-
<p><strong>Reproduction steps:</strong></p>
<p>The specific recurring process is presented in video form: <a href="https://drive.google.com/open?id=1A63QoQ1LrPEiEEa8WiQkPitqFarVRCDZ" target="_blank" rel="noopener">HTTPS://drive.google.com/open ID = 1A63QoQ1LrPEiEEa8WiQkPitqFarVRCDZ</a></p>
<p><strong>Actual result:</strong></p>
<p><span>Did not show how many people have used this app</span></p>
<p><strong>Expected Result:</strong></p>
<p><span>Show how many people have used this app</span></p> -
Hello! Can you go "more tools -> security -> Cloud protection" and look is KSN connected ? Seems like you lost connection to cloud. Cause I can see users for Chrome application.
<p>@jarvis said in <a href="/post/6266" target="_blank" rel="noopener">Right-clicking on the reputation of some applications in KSN does not show how many Kaspersky users have used this program's record.</a>:</p>
<blockquote>Hello! Can you go "more tools -> security -> Cloud protection" and look is KSN connected ? Seems like you lost connection to cloud. Cause I can see users for Chrome application.</blockquote>
<p>Hello, my connection with KSN is definitely normal, because I can see the reputation status of the application, and I also checked that there is no connection lost with KSN, you may be able to download the Chinese version of the application and check it out.</p> -
<p>@jarvis said in <a href="/post/6266" target="_blank" rel="noopener">Right-clicking on the reputation of some applications in KSN does not show how many Kaspersky users have used this program's record.</a>:</p>
<blockquote>Hello! Can you go "more tools -> security -> Cloud protection" and look is KSN connected ? Seems like you lost connection to cloud. Cause I can see users for Chrome application.</blockquote>
<p>Hello, my connection with KSN is definitely normal, because I can see the reputation status of the application, and I also checked that there is no connection lost with KSN, you may be able to download the Chinese version of the application and check it out.</p><p>@huang1111</p>
<p>I can not reproduce the problem with zh-Hans-CN version build in my environment.</p>
<p>Please recheck on different PC or network environment, upload screenshot and traces to ownCloud if you stable repro.</p> -
<p>can not repro in testlab, but a forum user repro, so we submit the issue.</p>
-
<p><strong>Reproduction steps:</strong></p>
<p>The specific recurring process is presented in video form: <a href="https://drive.google.com/open?id=1A63QoQ1LrPEiEEa8WiQkPitqFarVRCDZ" target="_blank" rel="noopener">HTTPS://drive.google.com/open ID = 1A63QoQ1LrPEiEEa8WiQkPitqFarVRCDZ</a></p>
<p><strong>Actual result:</strong></p>
<p><span>Did not show how many people have used this app</span></p>
<p><strong>Expected Result:</strong></p>
<p><span>Show how many people have used this app</span></p><p>@huang1111, problem fixed for Chrome. You had revealed problem with file hashes. Our colleges from KSN trying to solve it for such cases in future.</p>
